Do you insult your online customers?
How well you manage your customers’ digital identities and online access may say some about the success of your online business. You may well be leaving some money on the table by insulting your customers. Continue reading “Don’t Insult Me! IAM Not a Criminal!”
Competition is tough in the retail industry, including online where Small and Medium Enterprises (SME) effectively compete with large retail corporations. Customer Identity and Access Management (CIAM) can make a business competitive difference. Continue reading “Online Retail: more reasons to a better CIAM”
I recently had the privilege of hosting a series of think tank sessions in Melbourne and in Sydney for the occasion of the FST Future of Security events in March, which Pirean was a sponsor of. The subject of the discussion was Consumer Digital Identity Management. The think tank aimed at addressing the boosting of online services adoption with efficient and attractive consumer identity management practices. The following questions provided a starting point to the group discussions:
Continue reading “Boost Online Service Adoption with Consumer Digital Identity Management”
IAM Feeling Good?
I switched banks years ago. My former bank’s financial services and benefits were average when compared to other banks, but something in particular triggered my decision to switch. I had developed a bad online user experience, and especially a bad feeling about Identity and Access Management (IAM). Continue reading “The feeling of digital identity management”
What impression do your staff, business partners and consumers develop from the moment they first interact with your online services?
How do you best manage the function, the feel and the security of your Identity and Access Management (IAM) processes for your online services? Continue reading “IAM Making a First Impression”
IAM very excited to be back to my first love in Cyber Security… Identity and Access Management (IAM). Continue reading “IAM excited to be back”